FAQ

Plans and Pricing

Whether it's for the whole family or just you, we offer a variety of plans so your membership matches your lifestyle.

We offer 2 types of subscription plans: Custom and Curated.

Custom Plan: Our most popular option allows you to choose specific cuts from any type of protein you'd like, including seafood. It's available in 2 sizes: Classic, which includes 9-14 lbs of meat, and Big, which includes 18-26 lbs of meat.

Here's an example of what a Custom Classic Box might include:

  • 2 x 10oz ribeye steaks
  • 1 x 2.25 lbs beef shoulder roast
  • 1 x 3.5 lbs whole chicken
  • 3 x 1 lb packs of boneless skinless chicken breast
  • 4 x 8 oz boneless pork chops
  • 1 x 2 lbs pack wild Alaskan sockeye salmon

Curated Plan: You choose your proteins (beef, pork, and/or chicken), and we'll pick your specific cuts for you. Curated Classic Box Plans are available in 2 sizes, Classic, which includes 8-11 lbs of meat, and Big, which includes 16-22 lbs of meat.

For example, this is what your Curated order could include if you choose a Mixed Box (beef, chicken, and pork) in our Classic Size:

  • 4 x 8 oz pork chops
  • 3 x 1 lb packs of boneless skinless chicken breast
  • 2 x 1 lb packs of ground beef (85/15)
  • 2 x 10 oz ribeye steaks
  • 4 x 6 oz flat iron steaks

Recurring add-ons and one-time member deals are also always available for purchase to further customize your plan!

Learn more about

how it works.

Good question! Here's a breakdown of our plans and how much they cost:

Curated Plan

Classic Box Size: $146

Big Box Size: $269

Custom Plan (20% more meat than Curated plans!)

Classic Box Size: $169

Big Box Size: $306

The types of meat and cuts of meat in your order depend on the plan you select.

With our curated plans, you can choose your proteins (beef, pork, and/or chicken). Then, we'll pick your specific cuts, such as flat iron steak, pork tenderloin, or bone-in chicken thighs. Our members love that every box is a chance to try something new while enjoying a few tried-and-true favorites.

With our Custom Plan, you have complete control. You can build your box and choose from 25+ cut selections each time you order, including seafood. Our selections change regularly, but some examples include ribeye steaks, chicken wings, pork breakfast sausage, and wild-caught salmon.

Learn more about how it works.

If you decide ButcherBox isn't right for you, we understand. You can easily cancel your subscription at any time, and there are never any fees or penalties. You're always welcome to resubscribe if you change your mind! If you cancel your subscription after an order has already been processed, you will still receive and be charged for that order.

Yes, add-ons and member deals are always available to purchase for all plans.

Add-ons are additional cuts of meat that you can include in your recurring order. Lots of members choose add-on staples they always want to have on hand, like bacon or ground beef. Add-ons are recurring, so they'll be included in your next box and every box after that until you make changes.

Member deals are one-off items with special savings that you can add to your order, like a Buy 2 Get 1 Free for our delicious bacon. Unlike add-ons, they don't renew automatically with every box. Member deals are available in limited quantities and change often based on season and inventory. They often include cuts that aren't available in Custom Plan or curated plan selections, so keep a look out!

Animal Welfare and Nutrition Information

ButcherBox beef is "100% grass-fed," also known as "grass-fed, grass-finished." This means our cattle are pasture-raised for their entire lives. 100% grass-fed beef is typically leaner and contains a better ratio of omega-3 to omega-6 fatty acidscompared to grain-fed beef.

If you're buying grass-fed beef at the grocery store, you might not be getting what you expect. The term "grass-fed" can be misleading because many cows feed on grass freely when they're young, but are "finished" as grain-fed and confined to feedlots.

Learn more about our beef here.

Our cattle (cows) are 100% grass-fed and roam free on grassy pastures throughout their entire lives. They eat their natural diet of grass and may receive other grasses or minerals in the winter months. Examples of grasses they eat may include (but are not limited to) annuals, perennials, bluegrass, rye grass, and sorghum.

Our hogs (pigs) are fed an all-vegetarian diet (with the exception of milk proteins) and are raised with traditional, sustainable farming methods.

Our chickens eat organic feed (grown with no pesticides and non-GMO seeds) and receive no antibiotics or added growth promotants.

Learn more about our animals and sourcing here.

Yes, our animals are humanely raised and cared for every step of the way. That's because we partner with people who are dedicated to doing the right thing—never cutting corners, and always looking for ways to improve.

Our farmers' and processors' operating methods are inspired by Dr. Temple Grandin, a member of the Humane Farm Animal Care Program's scientific committee. Their facilities are routinely inspected and approved by the USDA or a comparable agency.

Learn more about our animals and sourcing here.

Yes, all of our seafood is sustainably harvested and wild-caught. You can learn more about the specifics for the different types of seafood we offer here.

We work with partners both big and small that are committed to doing the right thing from start to finish. We are very intentional about the companies that we allow into our program, which means we carefully vet all of our suppliers to make sure that they meet our specifications and claims. Regardless of their size or location, all operations and f acilities are routinely inspected to maintain the highest quality for our members. To hold ourselves and our suppliers accountable, we also rely on third-party audits from organizations like Certified Humane and Global Animal Partnership (GAP).

When we started ButcherBox in 2015, we sourced all of our beef from Australia where they've built an entire system on certifying pasture-raised meat, something that does not current exist in the U.S. Australia has very high animal welfare standards as well as the climate and pastureland to allow cattle to spend their entire lives grazing.

We have also invested in developing the grass-fed beef industry in the U.S. for both sustainability and scalability. As of today, 20 percent of all our grass-fed, grass-finished beef comes from our own domestic program.

Our pork and chicken come from the US and Canada, and other proteins such as wild-caught Alaskan sockeye salmon, wild-caught cod, bison, and turkey all come from the U.S.

While the majority of our products are raw and include one simple ingredient—beef, pork, chicken, etc.—we also offer fully cooked products and other items that have additional ingredients. You can see the labels and nutritional information here.

Shipping and Delivery

With our Custom Plan, you can choose exactly which cuts of meat you'll be getting in your order. You can edit your selections any time before the date your order bills.

With our curated plans (Beef & Chicken, Beef & Pork, Mixed, or All Beef), you can choose whether you'd like beef, pork, and/or chicken, and we'll pick your specific cuts. You will find out what's in your order when you open it on delivery day—our members love the surprise!

Your box will be delivered within approximately 2-5 business days from the date your order bills. Here's a quick guide to our order and delivery timeline:

  • Your order will be packed with the optimal amount of dry ice so that your meat arrives cold.
  • Your order will ship 1-2 days from the date you place it (or 1-2 days after the date your order bills for recurring boxes).
  • As soon as your order ships, you'll receive an email with tracking information. You can also sign up for SMS notifications at butcherbox.com/sms.
  • Most orders are delivered 1-2 days after they ship. Our carriers typically deliver between 8-8pm, with a small number of deliveries occurring outside of those hours. Check your tracking information to follow your order!

You don't have to be home to sign for or accept your delivery, but all orders should be refrigerated or frozen as soon as possible.

When delivered on time and retrieved within 6-8 hours of delivery, your ButcherBox products should arrive refrigerator cold—below 40°F as measured with a food thermometer. Your meats could arrive partly frozen (solid) or frozen and can be placed in the freezer for later use.

Extremely! In a few clicks, you can change the date your next order will be billed. Your box will be delivered 2-5 days from the date your order bills.

You can also update your delivery frequency (every 2 weeks, 4 weeks, 6 weeks, etc.) to match your schedule.

Please note that changes to your delivery frequency go into effect after your next scheduled order. If you want the change to be effective immediately, please make sure to change both your box frequency and your upcoming bill date.

It's totally up to you! Most of our members choose to get an order every 4 weeks, but you can set your delivery frequency (every 2 weeks, 4 weeks, 6 weeks, etc.) in just a few clicks. You can also change the date your next order will be billed. Your box will be delivered 2-5 days from the date your order bills.

Please note that changes to your delivery frequency go into effect after your next scheduled order. If you want the change to be effective immediately, please make sure to change both your box frequency and your upcoming bill date.

Have additional questions? Get in touch.

  • support@butcherbox.com
  • (855) 981-8568
Choose Your Plan

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ButcherBox delivers 100% grass-fed beef, free-range organic chicken, humanely raised pork, and wild-caught seafood directly to your door.

support@butcherbox.com
ButcherBox OpCo LLC
P.O. Box 35730
Boston, MA 02135-9998
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