FAQ
Plans and Pricing
We offer 2 types of subscription plans: Custom and Curated.Custom Plan: Our most popular option allows you to choose specific cuts from any type of protein you'd like, including seafood. It's available in 2 sizes: Classic, which includes 9-14 lbs of meat, and Big, which includes 18-26 lbs of meat.Here's an example of what a Custom Classic Box might include:
- 2 x 10oz ribeye steaks
- 1 x 2.25 lbs beef shoulder roast
- 1 x 3.5 lbs whole chicken
- 3 x 1 lb packs of boneless skinless chicken breast
- 4 x 8 oz boneless pork chops
- 1 x 2 lbs pack wild Alaskan sockeye salmon
- 4 x 8 oz pork chops
- 3 x 1 lb packs of boneless skinless chicken breast
- 2 x 1 lb packs of ground beef (85/15)
- 2 x 10 oz ribeye steaks
- 4 x 6 oz flat iron steaks
Good question! Here's a breakdown of our plans and how much they cost:Curated PlanClassic Box Size: $146Big Box Size: $269Custom Plan (20% more meat than Curated plans!)Classic Box Size: $169Big Box Size: $306
The types of meat and cuts of meat in your order depend on the plan you select.With our curated plans, you can choose your proteins (beef, pork, and/or chicken). Then, we'll pick your specific cuts, such as flat iron steak, pork tenderloin, or bone-in chicken thighs. Our members love that every box is a chance to try something new while enjoying a few tried-and-true favorites.With our Custom Plan, you have complete control. You can build your box and choose from 25+ cut selections each time you order, including seafood. Our selections change regularly, but some examples include ribeye steaks, chicken wings, pork breakfast sausage, and wild-caught salmon.Learn more about how it works.
If you decide ButcherBox isn't right for you, we understand. You can easily cancel your subscription at any time, and there are never any fees or penalties. You're always welcome to resubscribe if you change your mind! If you cancel your subscription after an order has already been processed, you will still receive and be charged for that order.
Yes, add-ons and member deals are always available to purchase for all plans.Add-ons are additional cuts of meat that you can include in your recurring order. Lots of members choose add-on staples they always want to have on hand, like bacon or ground beef. Add-ons are recurring, so they'll be included in your next box and every box after that until you make changes.Member deals are one-off items with special savings that you can add to your order, like a Buy 2 Get 1 Free for our delicious bacon. Unlike add-ons, they don't renew automatically with every box. Member deals are available in limited quantities and change often based on season and inventory. They often include cuts that aren't available in Custom Plan or curated plan selections, so keep a look out!
Animal Welfare and Nutrition Information
ButcherBox beef is "100% grass-fed," also known as "grass-fed, grass-finished." This means our cattle are pasture-raised for their entire lives. 100% grass-fed beef is typically leaner and contains a better ratio of omega-3 to omega-6 fatty acids compared to grain-fed beef.If you're buying grass-fed beef at the grocery store, you might not be getting what you expect. The term "grass-fed" can be misleading because many cows feed on grass freely when they're young, but are "finished" as grain-fed and confined to feedlots.Learn more about our beef here.
Our cattle (cows) are 100% grass-fed and roam free on grassy pastures throughout their entire lives. They eat their natural diet of grass and may receive other grasses or minerals in the winter months. Examples of grasses they eat may include (but are not limited to) annuals, perennials, bluegrass, rye grass, and sorghum.Our hogs (pigs) are fed an all-vegetarian diet (with the exception of milk proteins) and are raised with traditional, sustainable farming methods.Our free-range organic chickens eat organic feed (grown with no pesticides and non-GMO seeds), and our pasture-raised heirloom chickens are supplemented with non-GMO Project verified feed. All our chickens receive no antibiotics or added growth promotants.Learn more about our animals and sourcing here.
Yes, our animals are humanely raised and cared for every step of the way. That's because we partner with people who are dedicated to doing the right thing—never cutting corners, and always looking for ways to improve.Our farmers' and processors' operating methods are inspired by Dr. Temple Grandin, a member of the Humane Farm Animal Care Program's scientific committee. Their facilities are routinely inspected and approved by the USDA or a comparable agency.Learn more about our animals and sourcing here.
Yes, all of our seafood is sustainably harvested and wild-caught. You can learn more about the specifics for the different types of seafood we offer here.
We’re proud to source our meat from farmers and fishermen we trust, who are committed to doing the right thing from start to finish. All our suppliers are carefully vetted and routinely inspected to make sure they meet our standards for high-quality meat that is humanely raised and responsibly sourced. In fact, we’re the only B-Corp Certified meat and seafood company to source only from partners with meaningful third-party animal welfare certification like Certified Humane, Global Animal Partnership (GAP), and Marine Steward Council (MSC) or the Responsible Fisheries Management (RFM). As a result of our high sourcing standards, we are limited on where we can source from and prioritize sourcing from the United States. The other countries we source from are Australia and Canada. For example, our pasture-raised, 100% grass-fed beef is from Australia—where the climate and pasture are ideal for raising 100% grass-fed cattle. We’ve made it easy for you to see exactly where each individual product is sourced from before you buy it – simply click the “View Details” link on any product card before adding it to your cart to learn more about the sourcing and standards that apply to that product.
Still curious? You can learn more about our sourcing practices and standards by visiting our Sourcing page.
While the majority of our products are raw and include one simple ingredient—beef, pork, chicken, etc.—we also offer fully cooked products and other items that have additional ingredients. You can see the labels and nutritional information here.
Shipping and Delivery
With our Custom Plan, you can choose exactly which cuts of meat you'll be getting in your order. You can edit your selections any time before the date your order bills.With our curated plans (Beef & Chicken, Beef & Pork, Mixed, or All Beef), you can choose whether you'd like beef, pork, and/or chicken, and we'll pick your specific cuts. You will find out what's in your order when you open it on delivery day—our members love the surprise!
Your box will be delivered within approximately 2-5 business days from the date your order bills. Here's a quick guide to our order and delivery timeline:
- Your order will be packed with the optimal amount of dry ice so that your meat arrives cold.
- Your order will ship 1-3 days from the date you place it (or 1-3 days after the date your order bills for recurring boxes).
- As soon as your order ships, you'll receive an email with tracking information. You can also sign up for SMS notifications at butcherbox.com/sms.
- Most orders are delivered 1-2 days after they ship. Our carriers typically deliver between 8am-8pm, with a small number of deliveries occurring outside of those hours. Check your tracking information to follow your order!
You don't have to be home to sign for or accept your delivery, but all orders should be refrigerated or frozen as soon as possible.When delivered on time and retrieved within 6-8 hours of delivery, your ButcherBox products should arrive refrigerator cold—below 40°F as measured with a food thermometer. Your meats could arrive partly frozen (solid) or frozen and can be placed in the freezer for later use.
Extremely! In a few clicks, you can change the date your next order will be billed. Your box will be delivered 2-5 days from the date your order bills.You can also update your delivery frequency (every 2 weeks, 4 weeks, 6 weeks, etc.) to match your schedule.Please note that changes to your delivery frequency go into effect after your next scheduled order. If you want the change to be effective immediately, please make sure to change both your box frequency and your upcoming bill date.
It's totally up to you! Most of our members choose to get an order every 4 weeks, but you can set your delivery frequency (every 2 weeks, 4 weeks, 6 weeks, etc.) in just a few clicks. You can also change the date your next order will be billed. Your box will be delivered 2-5 days from the date your order bills.Please note that changes to your delivery frequency go into effect after your next scheduled order. If you want the change to be effective immediately, please make sure to change both your box frequency and your upcoming bill date.