FAQ
Plans and Pricing
We offer 2 types of subscription plans: Custom and Curated.Custom Plan: Our most popular option allows you to choose specific cuts from any type of protein you'd like, including seafood. It's available in 2 sizes: Classic, which includes 9-14 lbs of meat, and Big, which includes 18-26 lbs of meat.Here's an example of what a Custom Classic Box might include:
- 2 x 10oz ribeye steaks
- 1 x 2.25 lbs beef shoulder roast
- 1 x 3.5 lbs whole chicken
- 3 x 1 lb packs of boneless skinless chicken breast
- 4 x 8 oz boneless pork chops
- 1 x 2 lbs pack wild Alaskan sockeye salmon
- 4 x 8 oz pork chops
- 3 x 1 lb packs of boneless skinless chicken breast
- 2 x 1 lb packs of ground beef (85/15)
- 2 x 10 oz ribeye steaks
- 4 x 6 oz flat iron steaks
Good question! Here's a breakdown of our plans and how much they cost:Curated PlanClassic Box Size: $146Big Box Size: $269Custom Plan (20% more meat than Curated plans!)Classic Box Size: $169Big Box Size: $306
The types of meat and cuts of meat in your order depend on the plan you select.With our curated plans, you can choose your proteins (beef, pork, and/or chicken). Then, we'll pick your specific cuts, such as flat iron steak, pork tenderloin, or bone-in chicken thighs. Our members love that every box is a chance to try something new while enjoying a few tried-and-true favorites.With our Custom Plan, you have complete control. You can build your box and choose from 25+ cut selections each time you order, including seafood. Our selections change regularly, but some examples include ribeye steaks, chicken wings, pork breakfast sausage, and wild-caught salmon.Learn more about how it works.
If you decide ButcherBox isn't right for you, we understand. You can easily cancel your subscription at any time, and there are never any fees or penalties. You're always welcome to resubscribe if you change your mind! If you cancel your subscription after an order has already been processed, you will still receive and be charged for that order.
Yes, add-ons and member deals are always available to purchase for all plans.Add-ons are additional cuts of meat that you can include in your recurring order. Lots of members choose add-on staples they always want to have on hand, like bacon or ground beef. Add-ons are recurring, so they'll be included in your next box and every box after that until you make changes.Member deals are one-off items with special savings that you can add to your order, like a Buy 2 Get 1 Free for our delicious bacon. Unlike add-ons, they don't renew automatically with every box. Member deals are available in limited quantities and change often based on season and inventory. They often include cuts that aren't available in Custom Plan or curated plan selections, so keep a look out!
Animal Welfare and Nutrition Information
All ButcherBox beef is certified pasture-raised. This means animals are never confined to a feedlot and are able to roam freely and behave naturally on pasture. This roaming can function as a natural fertilizer and benefit soil and water health. We offer pasture-raised, 100% grass-fed beef from Australia and pasture-raised, grain-finished beef from the US to provide options for our members while also making sure the product we offer meets our rigorous sourcing standards. Our 100% grass-fed beef eat a natural diet of grass and forage on pasture for their entire lives; never confined to a feedlot. 100% grass-fed meat is lean, contains Omega-3's and has a robust flavor due to the animal's natural diet.Our grain-finished beef also eat grass and forage on pasture and are never confined to a feedlot. Grains are added to their diet at the end of their lives, resulting in increased marbling, tender texture and rich flavor.You can always be confident you’re getting what you picked— we clearly label whether a product is 100% grass-fed or grain-finished so you can see all the sourcing and standards for that product before you add it to your box.You can also learn more about our beef here.
Our cattle are certified pasture-raised which means they are never confined to a feedlot and have continuous access to pasture. This enables them to roam freely and behave naturally on pasture. We source two types of beef. Our 100% grass-fed cattle is grass-finished and eat a natural diet of grass their entire lives. Our grain-finished cattle are initially raised on pasture and eat grass and forages. Towards the end of their life, their diet expands to include hay, silage, and grain which is fed to the cattle while on pasture. Our pigs are raised crate-free and fed an all-vegetarian diet (with the exception of milk proteins). Our free-range, organic chickens eat USDA Certified Organic feed, which means it is grown with no synthetic pesticides, herbicides, animal byproducts, or GMOs. Free-range chickens have seasonal access to the outdoors where they can behave like chickens do, pecking, dust bathing, and exploring. Our pasture-raised, heirloom chickens are able to move freely and behave naturally on pasture.All our proteins are no antibiotics or added hormones ever. Learn more about our animals and sourcing here.
Yes, our animals are humanely raised and cared for every step of the way. That's because we partner with people who are dedicated to doing the right thing— never cutting corners, and always looking for ways to improve. ButcherBox is the only B Corp certified meat and seafood brand to source only from partners with third-party animal welfare certifications. You can click on the individual products to see which Animal Welfare Certifications apply.Our farmers' and processors' operating methods are inspired by Dr. Temple Grandin, a member of the Humane Farm Animal Care Program's scientific committee. Their facilities are routinely inspected and approved by the USDA or a comparable agency.Learn more about our animals and sourcing here.
All of our seafood is sustainably harvested or responsibly farm-raised and are third-party certified to verify against rigorous animal welfare or environmental sustainability standards. Our wild-caught seafood is sustainably harvested and third-party certified by either the Marine Steward Council (MSC) or the Responsible Fisheries Management (RFM). Our farm-raised salmon is sourced from responsible fisheries in Norway and has certification from both the Aquatic Stewardship Council (ASC) and the Best Aquaculture Practices (BAP) programs. You can click on the individual products to see which Animal Welfare Certifications apply.
We’re proud to source our meat from farmers and fishermen we trust, who are committed to doing the right thing from start to finish. All our suppliers are carefully vetted and routinely inspected to make sure they meet our standards for high-quality meat that is humanely raised and responsibly sourced. In fact, we’re the only B-Corp Certified meat and seafood company to source only from partners with meaningful third-party animal welfare certification. All our land-based suppliers are audited and certified by either Certified Humane or Global Animal Partnership (GAP) and seafood suppliers are held accountable through audits by Marine Steward Council (MSC), Responsible Fisheries Management (RFM), or the Aquatic Stewardship Council (ASC) and Best Aquaculture Practices (BAP) programs, all of which are focused on regulating, measuring, and ensuring sustainable practices. As a result of our high sourcing standards, we are limited on where we can source from and prioritize sourcing from the United States. The other countries we source from are Australia, Canada, and Norway. For example, our pasture-raised, 100% grass-fed beef is from Australia—where the climate and pasture are ideal for raising 100% grass-fed cattle. We’ve made it easy for you to see exactly where each individual product is sourced from. By clicking on the individual products, you can see all the sourcing and standards for that product before you add it to your box. Still curious? You can learn more about our sourcing practices and standards by visiting our Sourcing page.
Our products have their ingredients listed on our website, and, where appropriate, state whether they are gluten free or contain any of the 9 major allergens identified by the FDA. All our meat is raised without added hormones or administered antibiotics.The majority of our products are raw and include one simple ingredient— beef, pork, chicken, etc. You can click on any individual product to read a description, get packaging details, and see the list of ingredients. We also offer fully cooked products and items that have additional ingredients. You can see the labels and nutritional information for those here.
Shipping and Delivery
With our Custom Plan, you can choose exactly which cuts of meat you'll be getting in your order. You can edit your selections any time before the date your order bills.With our curated plans (Beef & Chicken, Beef & Pork, Mixed, or All Beef), you can choose whether you'd like beef, pork, and/or chicken, and we'll pick your specific cuts. You will find out what's in your order when you open it on delivery day—our members love the surprise!
Your box will be delivered within approximately 2-5 business days from the date your order bills. Here's a quick guide to our order and delivery timeline:
- Your order will be packed with the optimal amount of dry ice so that your meat arrives cold.
- Your order will ship 1-3 days from the date you place it (or 1-3 days after the date your order bills for recurring boxes).
- As soon as your order ships, you'll receive an email with tracking information. You can also sign up for SMS notifications at butcherbox.com/sms.
- Most orders are delivered 1-2 days after they ship. Our carriers typically deliver between 8am-8pm, with a small number of deliveries occurring outside of those hours. Check your tracking information to follow your order!
You don't have to be home to sign for or accept your delivery, but all orders should be refrigerated or frozen as soon as possible.When delivered on time and retrieved within 6-8 hours of delivery, your ButcherBox products should arrive refrigerator cold—below 40°F as measured with a food thermometer. Your meats could arrive partly frozen (solid) or frozen and can be placed in the freezer for later use.
Extremely! In a few clicks, you can change the date your next order will be billed. Your box will be delivered 2-5 days from the date your order bills.You can also update your delivery frequency (every 2 weeks, 4 weeks, 6 weeks, etc.) to match your schedule.Please note that changes to your delivery frequency go into effect after your next scheduled order. If you want the change to be effective immediately, please make sure to change both your box frequency and your upcoming bill date.
It's totally up to you! Most of our members choose to get an order every 4 weeks, but you can set your delivery frequency (every 2 weeks, 4 weeks, 6 weeks, etc.) in just a few clicks. You can also change the date your next order will be billed. Your box will be delivered 2-5 days from the date your order bills.Please note that changes to your delivery frequency go into effect after your next scheduled order. If you want the change to be effective immediately, please make sure to change both your box frequency and your upcoming bill date.