When will my box arrive? Where can I view my shipping information?

 

 

We ship Monday – Thursday out of CA for West Coast orders and WI for all other locations.

 

 

We do our best to deliver on weekdays only, but in the event there is a holiday during your shipping week or there is an unforeseen event that causes a delay, we may ship for delivery on a Saturday if this is available in your area.  Shipping times are dependent on your zip code and transit time.

 

 

Once your order is in transit you will receive an email with the tracking number titled Your Next ButcherBox is on its way! This email is transmitted the morning after the order ships and the tracking is also added to your account under Options/Shipments at that time.

 

 

All of our boxes are packaged with a specific amount of dry ice, which is calculated based on your geographic location/transit time. The dry ice may be completely evaporated when delivered on the guaranteed date as it does evaporate over time in transit.  Your ButcherBox meat should arrive frozen, partially frozen with ice still visible, or at least refrigerator cold—below 40 °F as measured with a food thermometer.  

 

 

ESTIMATED SHIPPING TIMES (deliveries can occur Wed – Fri)

 

Midwest:
1 day transit zip codes ship Thursday for Friday delivery
2 day transit zip codes ship Wednesday for Friday delivery

 

South: 
3 day transit zip codes ship Tuesday for Friday delivery

 

North East: 
2 day transit zip codes ship Wednesday for Friday delivery
3 day transit zip codes ship Tuesday for Friday delivery

 

West: 
1 day transit zip codes ship Thursday for Friday delivery
2 day transit zip codes ship Wednesday for Friday deliver
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(Please email support@butcherbox.com with your zip code for exact transit time)

 

We recommend that you use your home address for shipping to avoid any shipping issues due to limited business hours and closures due to holidays.

 

Once your order is in transit you will receive an email with the tracking number titled Your Next ButcherBox is on its way! This email is transmitted the morning after the order ships  and the tracking is also added to your account under Options/Shipments at that time.

 

Shipments

 

 

You will also receive a follow up email the next day with the tracking number titled ButcherBox Shipping Reminder.

 

If you believe your order has shipped and you have not received notification, please check your spam folder. We run checks daily to ensure that all tracking was successfully transmitted.

 

If you have not received the email and believe your order has/should have shipped, please feel free to email support@butcherbox.com for an update on your order status.