What if I’m not happy with an item I received/have an issue with my order?
We strive to provide a great selection of quality product delivered to your door every month.
If you aren’t satisfied with the quality of an item received or experience any packaging issues, please email [email protected] with a description of the issue and a photo(s) of the item in question and package label for assessment within 7 days of receipt. If there is a question on items received, we may also need a copy of the packing slip included with the order. Since we are a mail order service and aren’t able to physically access the product, photos are necessary to help us see what you are experiencing and offer an appropriate resolution which may include replacement of the product in question, credit towards your next box, or a partial/full refund.