I would like to change the date my order invoices. How do I do this?

Currently this feature us under maintenance in the account page. Please email support@butcherbox.com to make changes to the invoice date.

 

 


If you would like to change the date your are invoiced, you can do so by clicking Subscription Schedule located under the Options tab in your account prior to your next invoice date.

 

Subscription schedule

 

IMPORTANT! We send notification several days before the order invoices each month to allow time for changes to be made. Once invoiced, the order sent to the processor and picked for delivery. While we will do our best to accommodate your request if the order has invoiced, we aren’t able to guarantee changes can be made.  If an order has shipped, we are not able to recall or cancel as it is perishable food and can not be restocked or resold.  


 

If you would like to change the frequency your box is delivered or the type of box you receive, you can do so by clicking Change Plan To located under Subscriptions prior to your next invoice date.

 

Change plan