How will my order arrive? Is it frozen?
Our meat is flash frozen at the peak of freshness and individually packaged and labeled. The cuts are placed inside a reusable insulated shopping tote and tucked into a box that has an eco-friendly liner to keep the contents cold. All of our boxes are packaged with a specific amount of dry ice. The amount of dry ice is carefully calculated based on your geographic location/guaranteed carrier delivery time. When retrieved on the guaranteed delivery date, the dry ice may be completely evaporated, but your meat should still be frozen or at a safe temperature for freezing. See below for important information on the safe handling of dry ice.
Our eco-coolers are made with a 100%recycled bonded cotton to help reduce your environmental impact. Please check with your local recycling provider to check if they have the capacity to recycle this material locally.
Important information on the safe handling of dry ice:
Each order contains dry ice. The bag that contains the dry ice is clearly labeled with large blue lettering. In the event that the order is roughly handled and shifting occurs, it is possible for the dry ice to shift and some may fall out of the bag.
Dry Ice temperature is extremely cold at -109.3°F or -78.5°C. You should always handle dry ice with care and wear protective cloth or leather gloves whenever touching it (an oven mitt or towel will work). If touched briefly it is harmless, but prolonged contact with the skin can freeze cells and cause injury similar to a burn.
Safe handling tips:
- Dispose of unneeded dry ice by letting the unused portion sublimate in a well-ventilated area. You can leave the dry ice in the package and sit outside to evaporate. Please be sure that you do not leave this in a public area or area where it can be accessed by children or pets.
- You should never dispose of dry ice in a sink, toilet or other device. This can destroy the structure because of the temperature difference.
- Do not dispose of dry ice in the trash or garbage.
- Do not place dry ice on a tiled or solid surface counter top as the extreme cold will cause damage.